slotmein

Terms of Service

_Last updated: 2026-08-21_

  1. The Service. Whitney Solutions LLC, an Idaho limited liability company, provides a scheduling platform: booking pages, embeddable components, calendar synchronization, notifications, payments via Stripe, and related APIs (the "Service"). The Service is proprietary software provided on a hosted basis; these Terms govern its use. Customer receives no licence to the Service's source code. The client-side SDK packages published under the MIT licence are governed by that licence.
  1. Accounts. Customers must provide accurate information and keep credentials (API keys, sign-in links) confidential. Customers are responsible for activity under their org.
  1. Customer Data. As between the parties, Customers own their data (event types, bookings, attendee data). Customers grant us the rights needed to operate the Service. Processing of personal data is governed by the Data Processing Addendum. Customers are the data controllers for their attendees and warrant they have a lawful basis to process attendee data through the Service.
  1. Acceptable use. No unlawful content or use, no spam, no attempts to breach security or rate limits, no resale of the Service except as agreed in writing. Calendar and video integrations must be used in accordance with the relevant provider terms (Google, Microsoft, Zoom, Stripe).
  1. Fees. Fees are those shown on our pricing page at the time the Customer subscribes, billed in advance for each billing period. Payment processing is provided by Stripe; Customers using Stripe Connect agree to the Stripe Connected Account Agreement. Fees are exclusive of taxes. Customers may cancel at any time, which stops future charges and leaves access in place until the end of the paid period; we do not refund a period already started.
  1. Availability & support. The Service is provided with commercially reasonable efforts to keep it available; we do not offer a numeric uptime commitment. Planned maintenance will be announced when practicable. Support is by email to the address below; we aim to reply within one business day on weekdays.
  1. Disclaimers. THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, nor the conduct of Attendees or third-party providers.
  1. Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/DATA. OUR AGGREGATE LIABILITY IS CAPPED AT THE FEES PAID BY THE CUSTOMER IN THE 12 MONTHS PRECEDING THE CLAIM. Nothing limits liability that cannot be limited by law.
  1. Term & termination. Either party may terminate on 30 days' written notice; we may suspend or terminate immediately for non-payment, or for a material breach of section 4 that is not cured within 10 days of notice. On termination we delete or return Customer Data per the DPA; Customers may export their data beforehand from Admin → Privacy or via the admin API.
  1. Changes. We may update these Terms with 30 days' notice for material changes; continued use constitutes acceptance.
  1. Governing law & venue. These Terms are governed by the laws of the State of Idaho, USA, without regard to its conflict-of-laws rules, and the state and federal courts located in Idaho have exclusive jurisdiction and venue.

Contact: andrew@whitneysolutions.tech